Showing posts with label Kaiser/Rawlings Group. Show all posts
Showing posts with label Kaiser/Rawlings Group. Show all posts

Tuesday, March 5, 2013

Kaiser Foundation Health Plan fails to pay medical bills, yet Kaiser's Rawlings Group goes after patient's settlement with restaurant where he was shot


The Rawlings Group corporate headquarters. The Rawlings Group does collections for Kaiser Foundation Health Plan.

"Defendants' conduct is particularly reprehensible because it was part of a repeated corporate practice and not an isolated occurrence."

See also, "The Rawlings Group plunders its own employees as it plunders Kaiser Permanente Patients"

Click on title of article to see Courthouse News story with link to case documents.


Kaiser Stiffs Hospital, Milks Man for $, He Says
By PHILIP A. JANQUART
Courthouse News
March 5, 2013

LOS ANGELES (CN) - Kaiser Permanente Health Plan failed to pay a man's medical expenses, and then attempted to get its hands on his settlement money, he claims in California Superior Court.

Jesse Cox was shot by a stray bullet while waiting in line at a restaurant drive-thru, leading to a five-day stay at Providence Holy Cross Medical Center in Mission Hills and a $300,000 medical bill that should have been paid by Kaiser, Cox says in his complaint.

Cox subsequently won a $300,000 settlement with the restaurant for failure to provide adequate safety measures for patrons, but alleges that Kaiser is illegally trying to get a big chunk of the dough.

"Not until the end of underlying litigation did defendant Kaiser, by and through its agent and joint venturer, defendant Rawlings, deceptively and unfairly claim a lien and subrogation rights to the proceeds of any settlement in the underlying personal injury action," the complaint states.

The Rawlings Group specializes in healthcare subrogation, or "recovery," services. Cox says Kaiser is using the company to obtain a portion of his settlement.

"Defendant Kaiser, by and through defendant Rawlings, has repeatedly asserted that they are entitled to $100,000 from the settlement proceeds, wholly ignoring the required reduction for costs and attorney fees, despite this being brought to their attention on multiple occasions," the complaint states.

Cox adds that Rawlings "has several times intentionally misled plaintiff's counsel into believing that they were in contact with defendant Kaiser on a regular basis and that their counsel was licensed in California," and that both Kaiser and Rawlings "knew that there was no basis for the claims they were asserting and have utterly failed to provide evidence pursuant to California Civil Code, that defendant Kaiser's lien claim is based upon the reasonable costs of medical services which were [not?] actually paid by any of the defendants herein."

Cox says he has received no proof that Kaiser has paid any of the bill. Under California law, "no lien asserted by a medical group, such as defendant Kaiser, may exceed the sum of the reasonable costs actually paid by the medical group," the complaint says.

Cox says "defendants refused to provide proof of payment actually made because in fact no payment for services was made by any of the defendants herein to any of plaintiff's underlying healthcare providers."

Cox is suing for breach of contract, breach of duty of good faith and fair dealings, fraud and for violation of California's Business & Professions Code. He seeks consequential, general, special, punitive and exemplary damages.

Philip J. Layfield and Jamie L. Keeton of El Segundo represent the plaintiff.

Sunday, June 3, 2012

The Rawlings Group plunders its own employees as it plunders Kaiser Permanente Patients

Click on image to enlarge. Thanks to Jacqueline Finney for the image.

See video on Fix US Health website about the Rawlings Group's actions on behalf of Kaiser Permanente: "Kaiser Permanente Plunders Patients' Piece of the Pie."

Here's a quote from the site:

"Managed Care: Kaiser Permanente Plunders Patients’ Piece of the Pie. Kaiser Permanente has colluded with the Rawlings Company to illegally coerce patients to disclose confidential information in order to track down accident victims to shake them down. The technical term is subrogation. If you have received a letter from Kaiser or Rawlings, demanding accident information, you are at risk that their lawyers may steal money required to ease your suffering. Please e-mail us if you have you have received such a letter from Kaiser or Rawlings. Together we can petition public officials to stop this scam. Kaiser’s and Rawlings’ false statements violate California’s Unfair Competition Law and offend public policy. Our e-mail is feedback@hmohardball.com. We invite you to visit our patient protection website at www.hmohardball.com."

The same video is available on YouTube.

Also see post re HMO Hardball's story on Angela Farnum.

Rawlings/Kaiser actions in the Heriberto Sandoval case are documented in this lawsuit.

Rawlings Group sued over OT
The Rawlings Group has 550 employees in its 156,000-square-foot headquarters off New Moody Lane in La Grange.
Andrea Uhde
courier-journal.com
Sep 16, 2008

Oldham County's largest private employer, The Rawlings Group, is being sued by two current and two former employees who say they are owed money for overtime they worked in the last five years.

Diana Johnston, Denise Matthews, Tawnya Davis and Tracy Hobbs, all of Jefferson County, filed the lawsuit in Oldham Circuit Court Aug. 26.

In it, they claim they were regularly required to work more than 40 hours a week and weren't paid overtime because they were misclassified as exempt rather than non-exempt employees, in violation of Kentucky Wage and Hour Laws. Overtime is 1.5 times regular rate pay...



Rawlings Group seems to agree with Jacqueline Finney that respecting the law and patients' rights is not one of its goals:

WHY RAWLINGS--FOCUSING ON YOUR BOTTOM LINE

There are many criteria to consider when selecting a claims recovery vendor, but proven ability to deliver bottom line results is among the most important of all. At The Rawlings Group, that is exactly what we deliver.

The Rawlings Group has made significant investments in our internal systems, procedures, and staff. The infrastructure that we have built as a result of these investments has allowed us to consistently generate gross recoveries that are significantly higher—often by multiples—than what other vendors are routinely able to produce. And that means significantly higher bottom line results for our clients.

So what does this mean to you? Simple. When it comes time to select a vendor, do not be distracted by lowball fees, extravagant claims, etc. Rather, focus on bottom line results. When you do, the decision is clear—Rawlings delivers more net revenue to your bottom line than what any other company can deliver.